Services Where You Live

  • Change Grow Live – Derbyshire’s Young People Service

    We’re a free and confidential service for young people aged 18 and under living in Derbyshire (excluding Derby City) who are using drugs or alcohol and want some support. We don’t judge and we understand that every person’s experience is different.

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  • Citizens Advice – Derbyshire Districts

    Citizens Advice Derbyshire Districts is a local charity that provides free, impartial, independent and confidential advice for everyone across Amber Valley, Derbyshire Dales, Erewash and High Peak.

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  • Citizens Advice – Mid Mercia

    For support including: debt, benefits, and legal advice.

    Tel: 0808 278 7972

    Debtline number: 01332 228745

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  • Connex Community Support

    We help older people, families, children and young people. We help them live safer and more fulfilled lives within their communities.

    High Peak

    Tel: 01298 23970

    Email: admin@connex.org.uk

    Derbyshire Dales

    Tel: 01335 348600

    Email: dales@connex.org.uk

  • DAAS Bereavement Counselling Service

    Derbyshire Addictions Advice Service offers specialist bereavement counselling for individuals who have lost a loved one to substance use. Our BACP-accredited service provides a compassionate space to help you navigate the complex emotions of grief following the loss of someone due to addiction. We offer six one-on-one sessions with experienced counsellors and additional support through connections to others who have experienced similar losses. For more information, call 01246 206514 or visit our website at www.daas.uk.com

    Tel: 01246 206514

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  • Derbyshire Domestic Abuse

    Support for people at risk of abuse.

    Tel: 08000 198 668

    Email: derbyshiredahelpline@theelmfoundation.org.uk

    In an emergency: 999

    Email: derbyshiredahelpline@theelmfoundation.org.uk

    Text: 07534 617252

  • Derbyshire Home from Hospital Support Service

    The service supports people recently discharged from hospital or needing extra support to stay at home

    Tel: 01283 219761

    Email: home@dhfh.org.uk

  • Derbyshire Law Centre

    Help with rent arrears, moving costs to secure tenancy & payment of court costs

    Tel: 01246 550 674

    Email: dlc@derbyshirelawcentre.org.uk

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  • Derbyshire Mental Health

    Helpline and Support Service, open 24/7, your call is free

    Tel: 0800 028 0077

  • Derbyshire Recovery and Peer Support Service

    Tel: 01773 734989

    Email: DerbyshireRecoveryPeerSupportService@rethink.org

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  • Derbyshire Recovery Partnership – drug and alcohol treatment in Derbyshire for adults

    If you are worried about your own or someone else’s drug or alcohol use, then please visit Derbyshire Recovery Partnership or call them on 01246 206514.

    They offer advice, support and treatment to adults in Derbyshire who need help with their drug or alcohol use. If you live in Derby city, please contact Derby Drug and Alcohol Recovery Service.

    Tel: 01246 206514

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  • Derbyshire Welfare Rights Service

    Advice on benefits, including pension credit, and how to claim.

    Tel: 01629 531535

    Email: welfarebenefits@derbyshire.gov.uk

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  • Forces in the Community

    Provides tailored employment guidance, housing advice, mental health support, counselling and benefit and welfare advice. For veterans and their families.

    Tel: 0115 9220320

    Email: support@forces.org.uk

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  • Homelessness Advice

    For people at risk of  homelessness.

    Tel: 01283 595 795

    Email: housing.triage@southderbyshire.gov.uk

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  • Homelessness Service Derbyshire Dales

    Please contact the Homelessness section at the Town Hall on 01629 761287 for further information. We may be able to offer you advice and assistance over the telephone, if not we offer a drop-in service Monday to Friday 9.00 am to 5.00 pm

    Tel: 01629 761287

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  • Hope for Belper Food Bank

    Opening times 12pm- 2pm every Tuesday and Friday except for on Bank Holidays. Referrals from partner agencies, but can take emergency self-referral if partners unavailable Belper Baptist Church, 71 Bridge St, Belper, DE56 1BA

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  • Jobcentre Plus

    For benefit claims and help with Universal Credit.

    Tel: 0800 055 6688

    Textphone: 0800 023 4888

    Universal Credit helpline: 0800 328 5644

    Textphone: 0800 328 1344

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  • Live Life Better Derbyshire

    Whether you want to feel fitter, lose weight or quit smoking we’re here to help the people of Derbyshire to Live Life Better. Whatever your goal, you’ll be amazed how a little extra support and advice can make a big difference. All our friendly staff are fully trained and know how difficult it can be to make changes. That’s why they’ll be with you every step of the way offering support and advice. So why wait – take the first steps to a happy, healthy future for you and your family.

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  • NHS Support

  • P3 – homeless support

    If you are not rough sleeping, but still experiencing homelessness, for example you are sofa surfing or being threatened with homelessness, it is important for you to get in touch with your local homeless team.

    Tel: 01773 570222

    Email: housing.solutions@ambervalley.gov.uk

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  • Pension Credit

    For support including: debt, benefits, and legal advice. Debtline number: 01332 228 745

    Tel: 0808 278 7972

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  • Risk of Eviction

    Derbyshire Law Centre are available to take calls: Monday to Friday from 9.30am to 4.30pm on Telephone: 01246 550674 Freephone: 0800 707 6990 SMS/Text: 07781482826 Text Box: 018001 01246 550674

    Email: dlc@derbyshirelawcentre.org.uk

  • Salcare – Domestic Abuse support

    Escape is a domestic abuse support service supporting victims of domestic abuse which is open to all genders from all communities.

    Tel: 01773 764562

    Email: enquiries@salcare.org.uk

  • Samaritans

    If you need someone to talk to, we listen. We won’t judge or tell you what to do.

    Call us any time, day or night

    Whatever you’re going through, you can call us any time, from any phone for FREE.

    Tel: 116 123

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  • South Derbyshire Food Bank

    Food parcels for individuals and families in financial difficulty for up to three days.

    Tel: 07458 305 314

    Email: projectsupport@sdcvs.org.uk

    : 01283 219 761

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  • South Normanton Food Bank

    St Michaels and All Angels Church Church Street South Normanton Alfreton Derbyshire DE55 2BT

    Tel: 01773 810410

    Email: info@southnormantonarea.foodbank.org.uk

  • Space 4 U

    Space 4 U welcomes referrals from anyone, for children aged 5 to 18 from all parts of Derbyshire who are affected by someone else’s substance misuse.

    Any professional who wants to make a referral should discuss it with the young person and their family first.

    Tel: 01246 277 422

    Email: Space.4u2@actionforchildren.org.uk

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  • Stand To Veteran Support

    STAND TO is a support service dedicated to Derbyshire’s veteran community. Whether you were Regular or Reserve forces, served for 22 years or 2 days STAND TO are here to help. ​ We cover the whole of Derbyshire.

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  • Stop Loan Sharks

    Stop Loan Sharks investigates and prosecutes illegal money lenders and provides support for borrowers in the UK. If you have borrowed from a loan shark or are worried about someone else, we’re here to help and keep you safe. Our specially trained staff will provide you with emotional and practical support that is tailored to your needs.

    Tel: 0300 555 2222

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  • Warmer Derby and Derbyshire

    Offering advice on staying warm at home and energy bills.

    Tel: 0800 677 1332

    Email: wdd@mea.org.uk

  • Welfare rights and benefits

    Our welfare rights team can help you find out about the benefits you’re entitled to and how to claim.

    Tel: 01629 531535

    Email: welfarebenefits@derbyshire.gov.uk

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  • Your Sexual Health Matters

    To find out about local services available to you and to find out more information about sexual health

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